Foldfirepit (hereinafter referred to as “we”) respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains how Foldfirepit collects, uses, stores, and manages your personal information when you visit our website, purchase products, or contact our customer service team.
In accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the European Union General Data Protection Regulation (EU GDPR), the data controller responsible for processing personal information through this website is:
Data Controller: Foldfirepit
Operator: XXX Company
Email: portable@foldfirepit.com
Website: www.foldfirepit.com
Address: XXX
Telephone: XXX
Information We Collect
When you use our website or place an order, we may collect the following information:
Personal Information
This may include:
Name;
Billing address and delivery address;
Email address;
Telephone number;
Order details;
Information provided when contacting customer service.
Website Usage Information
We may collect certain information related to your interactions with our website, such as:
Browser information;
Device information;
Website activity logs;
Visited pages and interaction preferences.
This information helps us maintain website functionality and improve customer experience.
How We Use Your Information
Foldfirepit may use the information we collect for the following purposes:
Processing and managing customer orders;
Providing customer support;
Communicating order-related information;
Responding to customer inquiries;
Maintaining website operations;
Complying with applicable legal and regulatory requirements.
We process personal information only to the extent permitted by applicable data protection regulations.
Payment Processing
Foldfirepit uses Stripe as a payment processing service provider to process customer payments.
When a customer completes a purchase, Stripe may process certain payment-related information in accordance with its own privacy practices and applicable payment regulations.
Foldfirepit does not store complete payment card details on our website. Payment information is processed by Stripe’s payment processing services.
For more information about Stripe’s privacy practices, customers can refer to Stripe’s official privacy documentation.
Data Storage and Retention
Foldfirepit retains personal information only for as long as necessary to achieve the purposes described in this Privacy Policy and to meet applicable legal, accounting, and business requirements.
Retention periods typically include:
Order and transaction information: Retained for up to 7 years, as required for accounting, tax, and legal obligations.
Customer service communication records: Retained for a reasonable period required for managing consultation and maintaining service records, typically up to 3 years.
Website usage information: Retained for applicable purposes and deleted or anonymized when no longer needed.
When personal information is no longer needed, Foldfirepit will take appropriate steps to delete or anonymize such information in accordance with applicable data protection requirements.
Cookies
Foldfirepit uses cookies and similar technologies to support the operation of the website, remember customer preferences, and understand website usage.
Cookies may collect information such as browser settings, website activity, and preferences.
Customers can manage cookie preferences through their browser settings. Restricting certain cookies may affect some website functionality.
7. Sharing of Personal Information
Foldfirepit will only share personal information as necessary for legitimate business purposes, including:
Service providers supporting the operation of the website;
Payment processing services;
Shipping and order fulfillment services;
Providing information to legal or regulatory bodies when required by applicable law.
We only share information necessary for the relevant purpose.
International Data Transfer
If personal information is processed outside of [XXX] or the European Economic Area, Foldfirepit will take appropriate measures to ensure that such processing complies with applicable data protection requirements.
Your Data Protection Rights
Depending on your region and applicable laws, you may have rights related to your personal information, including:
Requesting access to your personal information;
Requesting correction of inaccurate information;
Requesting deletion of your personal information where applicable;
Objecting certain processing activities;
Requesting restriction of processing;
Requesting the transfer of certain personal information.
To exercise your rights, please contact Foldfirepit using the contact information provided below.
Data Security
Foldfirepit takes reasonable steps to manage personal information responsibly and mitigate the risk of unauthorized access, loss, or misuse.
However, customers should also take appropriate measures to protect their account information and personal details when using online services.
Children’s Privacy
The Foldfirepit website is intended for general customers. We do not knowingly collect personal information from children that is restricted by applicable law.
If you believe a child has provided information that should not have been collected, please contact us.
Changes to the Privacy Policy
Foldfirepit may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or website operations.
Any updates will be posted on this page, indicating the revision date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
